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Replacing the UPS ...................................................................................................................................... 29
Updating the UPS firmware ......................................................................................................................... 30
Configuring a USB to serial converter ................................................................................................. 30
Reassigning the USB COM ports........................................................................................................ 31
Cleaning battery spills ................................................................................................................................ 32
Troubleshooting .......................................................................................................................... 33
LED and audible alarm troubleshooting ........................................................................................................ 33
UPS does not start ...................................................................................................................................... 34
UPS operates on battery only ...................................................................................................................... 34
UPS frequently switches between utility and battery power ............................................................................. 34
UPS does not provide the expected backup time ........................................................................................... 34
UPS cannot communicate with the host computer ........................................................................................... 35
UPS emits a slight clicking noise .................................................................................................................. 35
Site wiring condition ................................................................................................................................... 35
Specifications ............................................................................................................................. 36
UPS physical specifications ......................................................................................................................... 36
UPS input specifications .............................................................................................................................. 36
UPS output specifications ............................................................................................................................ 36
Power protection specifications .......................................................................................................... 37
Voltage specifications ....................................................................................................................... 37
Output tolerance specifications .......................................................................................................... 37
Output feature specifications ............................................................................................................. 37
Battery specifications .................................................................................................................................. 37
Battery runtime ........................................................................................................................................... 38
Environmental specifications ........................................................................................................................ 38
Serial communications port pin assignment ................................................................................................... 38
Spares ....................................................................................................................................... 40
Ordering spares ......................................................................................................................................... 40
UPS spare parts list..................................................................................................................................... 40
Hardware options ...................................................................................................................................... 40
Technical support ........................................................................................................................ 41
Before you contact HP ................................................................................................................................ 41
HP contact information ................................................................................................................................ 41
Warranty information .................................................................................................................. 42
Limited warranty ........................................................................................................................................ 42
$250,000 Computer Load Protection Guarantee ........................................................................................... 42
Pre-Failure Battery Warranty ........................................................................................................................ 42
Recommended duration of use ..................................................................................................................... 43
Regulatory compliance notices ..................................................................................................... 44
Regulatory compliance identification numbers ............................................................................................... 44
Federal Communications Commission notice ................................................................................................. 44
FCC rating label .............................................................................................................................. 44
Class A equipment ........................................................................................................................... 44
Class B equipment ............................................................................................................................ 44
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 45
Modifications ............................................................................................................................................. 45
Cables ...................................................................................................................................................... 45
Canadian notice (Avis Canadien) ................................................................................................................ 46
European Union regulatory notice ................................................................................................................ 46