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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
Component Description
(1) Product name The product name that is affixed to the front of the
computer
(2) Serial number (s/n) An alphanumeric number that is unique to each product
(3) Part number/Product number (p/n) The number that provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period The duration of the warranty period for the computer.
(5) Model description The alphanumeric identifier that is necessary to locate
documents, drivers, and support for the computer.
ENWW Service tag 15