HP (Hewlett-Packard) zx5000 Laptop User Manual


 
2–28 Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N