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6 FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button more than 1 second, and then release. The
WLAN indicator light indicates the status of the wireless network function.
How can I quickly restore the HG658c to its default settings?
To restore the HG658c to default settings, press and hold the Reset button
for over 6 or more seconds when the HG658c is powered on, and then
release.
What can I do if I cannot access the Internet?
1. Check that the Power indicator on the HG658c is steady on.
If the Power indicator is off, perform further checks as follows:
1) Check that the HG658c is turned on.
2) Check that electricity comes from the socket and that the power input
from the socket meets the requirements described on the label of the
HG658c's power adapter. If the voltage is unstable, for example, if the
voltage is too high or too low, do not use the HG658c. Wait until the
voltage recovers, and then use the HG658c.
3) Check that the HG658c is securely connected to the socket using its
power adapter.
If the Power indicator is still off, contact an authorized maintenance
center.
2. After powering on the HG658c, wait for about 3 minutes. Then
check whether the WAN indicator turns steady on.
If the WAN indicator is off, perform further checks as follows:
1) Check that the telephone line is correctly and securely connected,
especially the connection between the telephone line and the splitter.
2) Check that the HG658c and telephone line are located far from any
electric appliances that generate strong magnetic or electric fields.
Replace the telephone line when necessary.