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Returning Your Unit for Service
Before sending your unit in for repair, please contact the factory, either by phone or by email, to obtain a
Repair Authorization Number for your unit. Please have your product model name and serial number
available before calling the factory. If you contact the factory by e-mail, please include your product model
name and serial number in the e-mail, and use Request for Repair Authorization Number for your e-mail
subject header. You should include your Repair Authorization Number in all subsequent communications
about your unit.
F
or IN-WARRANTY service, complete the f
ollowing steps:
• Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.
• Tag product with your name, street address, phone number and your assigned Repair
Authorization Number.
• Include a brief written description of the problem.
• Include a copy of your receipt (to show proof and date of purchase).
• Return product freight prepaid to Humminbird®, using an insured carrier with delivery
confirmation.
F
or OUT-OF-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.
• Include payment in the form of credit card number and expiration date, money order or personal
check. Please do not send cash.
• Tag product with your name, street address, phone number and your assigned Repair
Authorization Number.
• Include a brief written description of the problem.
• Return product freight prepaid to Humminbird®, using an insured carrier with delivery
confirmation.
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