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IBM Personal Computer User Guide
How do I get help electronically?
Electronic support
There are many different ways to receive technical support and information if you
have questions or problems. Electronic support is easy to use, quick, and very
thorough. Best of all, the only charges that typically apply are the ones you pay to
your telephone company or the company you use to log onto the World Wide Web.
The following are some of the electronic support options you can use.
Internet
You can use the Universal Resource Locator (URL) to contact us on the Internet.
When you link to the IBM computer support home page, you can search for
technical tips, download updated drivers and find out about many other things.
You can visit the IBM computer support site at the following URL:
http://www.ibm.com/pc/support
You can access the IBM Online Assistant from the Web sites. The IBM Online
Assistant can help you diagnose and resolve many common technical problems. To
use the Online Assistant, you must first connect to the IBM Support page and
complete a personal profile.