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Symptom-to-FRU index 153
Error symptoms
264-XXX-0NN (NN = SCSI ID
of failing Tape Drive)
1. Tape Cartridge, if user executed the Read/Write Tape
Drive test (XXX = 256)
2. SCSI or power cable connected to the tape drive with
SCSI ID NN
3. Tape drive with SCSI ID NN – refer to Help and
Service Information appendix of tape drive’s User
Guide.
4. I/O Legacy Board or SCSI Controller – run SCSI
Controller diagnostic to determine of SCSI bus is
functioning properly.
264-XXX-999 (Errors on
multiple tape drives, see error
text for more info)
1. See error messages/text in the PC Doctor error log for
detailed information on each individual tape drive
error.
301-XXX-000 (Failed Keyboard
test)
1. Keyboard
405-XXX-000 (Failed Ethernet
test on controller on the I/O
Legacy Board)
1. Verify that Ethernet is not disabled in BIOS.
2. I/O Legacy Board
405-XXX-00N (Failed Ethernet
test on adapter in PCI slot N)
Note: Insure modem is
present and attached to
server.
1. Adapter in PCI slot N.
2. I/O Legacy Board
415-XXX-000 (Failed Modem
test)
1. Cable
2. Modem
3. I/O Legacy Board
Error Symptom FRU/Action
CD is not working properly. 1. Clean the CD.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive tray is not
working. (The server must be
powered-on.)
1. Insert the end of a paper clip into the manual tray-
release opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive is not recognized. 1. Run Configuration/Setup, enable primary IDE
channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. I/O Legacy Board
Error Code/Symptom FRU/Action