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Contents
Important Wireless Regulatory Notice for
Users ..............iii
Finding information with Access ThinkPad v
Chapter 1. Overview of your new ThinkPad
computer .............1
Your ThinkPad at a glance .......2
Features..............3
Specifications ............5
Caring for your ThinkPad computer ....6
Chapter 2. Solving computer problems . . 9
Diagnosing problems .........10
Troubleshooting ...........11
Error messages ..........11
Errors without messages .......14
A password problem ........15
A power switch problem .......16
Keyboard problems ........16
UltraNav
™
problems ........17
Standby or hibernation problems ....18
Computer screen problems ......21
Battery problems .........23
Hard disk drive problems ......24
Other problems ..........25
Starting BIOS Setup Utility .......27
Recovering pre-installed software .....28
Upgrading the hard disk drive......30
Replacing the battery .........32
Chapter 3. Getting help and service from
IBM...............33
Getting help and service ........34
Getting help on the Web ........34
Getting help by fax .........35
Calling IBM ............35
Getting help around the world......37
Appendix A. Important safety instructions 39
Modem safety information .......42
Laser compliance statement .......43
Appendix B. Wireless related information 45
Wireless Interoperability ........45
Usage environment and your Health....45
Appendix C. Warranty information ....47
Warranty Period ..........47
Warranty service and support ......47
Before you call for service ......48
Calling for service .........48
IBM Statement of Limited Warranty
Z125-4753-06 8/2000 .........49
Part1-General Terms .......49
Part2-Country-unique Terms .....52
Appendix D. Notices.........61
Processing date data .........61
References to the Web site addresses ....62
Electronic emission notices .......62
Telecommunication notices .......63
Fax Branding ..........64
Industry Canada requirements ......65
Notice for Australia .........66
Notice for New Zealand ........67
Notice for European Union countries....69
Product notice requirements ......70
Environmental notices for Japan .....70
Trademarks ............71
Index ..............85
© Copyright IBM Corp. 2002 ix