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Troubleshooting
If you do not find your problem here, refer to Access ThinkPad, your
on-board help system. Open Access ThinkPad by pressing the ThinkPad
button. The following section only describes problems that might prevent you
from accessing this help system.
Error messages
Notes:
1. In the charts, x can be any character.
2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message Solution
0175: Bad CRC1, stop
POST task
The EEPROM checksum is not correct (block #6). Have the computer
serviced.
0176: System Security -
The System has been
tampered with.
This message is displayed if you remove the Security Chip and reinstall it,
or install a new one. To clear the error, enter the BIOS Setup Utility. If this
does not solve the problem, have the computer serviced.
0187: EAIA data access
error
The access to EEPROM is failed. Have the computer serviced.
0188: Invalid RFID
serialization information
area or bad CRC2.
The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The
system board should be replaced, and the box serial number needs to be
reinstalled. Have the computer serviced.
0189: Invalid RFID
configuration
information area
The EEPROM checksum is not correct (block # 4 and 5). The system board
should be replaced, and the UUID needs to be reinstalled. Have the
computer serviced.
0190: Critical low-battery
error
The computer turned off because the battery is low. Connect the ac adapter
to the computer and charge the battery, or replace the battery with a fully
charged one.
0191: System Security -
Invalid remote change
requested.
The system configuration change has failed. Confirm the operation and try
again.To clear the error, enter the BIOS Setup Utility.
0192: System Security -
IBM Embedded Security
hardware tamper
detected.
The Security Chip has been replaced with a different one. Have the
computer serviced.
0197: Invalid Remote
change requested
The remote configuration for the Security Chip has failed. Confirm the
operation and try again.
0199: System Security -
IBM Security password
retry count exceeded.
This message is displayed if you enter a wrong supervisor password more
than three times. Confirm the supervisor password and try again. To clear
the error, enter the BIOS Setup Utility.
Solving computer problems
Chapter 2. Solving computer problems 11