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World Wide Web & Internet FTP Intel BBS
Access Intel’s World Wide Web home page Use Intel’s Bulletin Board. Dial in by
or download information using modem at 8-N-1, and up to 14.4 Kbps.
anonymous FTP.
Troubleshooting ✓
Software updates ✓ ✓
Installation notes ✓
Product information ✓
How to access: WWW US and Canada 1-503-264-7999
News: news://cs.intel.com Europe +44-1793-432955
Customer Support: http://www-cs.intel.com Worldwide +1-503-264-7999
FTP
Host: ftp.intel.com
Directory: /support
Intel Automated Customer Support
You can reach Intel’s automated support services 24 hours a day, every day at no charge. The services contain
the most up-to-date information about Intel products. You can access installation instructions, troubleshoot-
ing information, and general product information.
Intel Customer Support Technicians
Free support for 90 days: You can speak with our technical support professionals free of charge for 90 days
after your initial call.
Other support services: You can purchase a range of support services, including 24 hour support, per incident
support, on-site service, and software and hardware maintenance agreements. For details about the Intel
Support Service options, download document 8549 from one of the automated services.
Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by techni-
cians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the
times they are open, download document 9089 from one of the automated services.
If you don’t have access to automated services, contact your local dealer or distributor.
Or call +1-503-264-7000 from 07:00 to 17:00 Monday through Friday., U.S. Pacific Time
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