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Troubleshooting:
If you are experiencing any erratic behavior from your MiniView
TM
Ultra,
first make sure there are no problems with the cables and that they are all
properly connected.
Symptom Possible Cause Action
Pressing the Hot Keys
gets no response.
Improper MiniView Ultra
G-CS138 reset.
Turn off all MiniView Ultra G-
CS138 units and wait five
seconds before turning them
back on.
Note: If the unit is operating
under Bus Power (without the
optional Power Adapter), you
must unplug the power cords of
any PCs that are connected to it
that have the Keyboard ‘Power
On’ function, otherwise the
switch will still receive power
from the PC.
Incorrectly keying in the Port
ID.
After involking the hotkey
function iwth [Ctrl+Alt+Shift}
combination, be sure to key in
the port ID and press {Enter}
within 1 second for each key
Mouse is not
responding.
Improper mouse reset.
1. Reset the mouse (and
keyboard) by simultaneously
pressing Buttons 1 and 2 on
the First Stage unit for 3
seconds.
2. Unplug the mouse connector
from the Console Mouse
Port, then plug it back in.
Symptom Possible Cause Action
Pressing the Hot Keys
gets no response.
The connection from the
selected port to the target PC
has been broken, or the PC is
turned OFF.
Check the Online LED for the
selected port. If it is not lit:
1. Manually press one of the
Select switches to connect to
a PC that is powered ON.
2. Check the cables to make
sure they are all properly
connected.
Improper keyboard reset.
1. Reset the keyboard (and
mouse) by simultaneously
pressing Buttons 1 and 2 on
the First Stage unit for 3
seconds.
2. Unplug the keyboard
connector from the Console
Keyboard Port, then plug it
back in.
Trouble Shooting
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