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NovaJet PRO 600e User's Guide
I-16 Troubleshooting
Customer Technical Support
To resolve printer problems, use the suggestions provided in this guide. If you continue
to have problems, you can get help from any of the following:
ENCAD Authorized Dealer _______________________
(write phone number here)
ENCAD BBS 619-452-2653 and 619-452-3768
This bulletin board provides 24-hour access. You can download the latest technical
bulletins, driver files and test files.
Internet WEB Page http://www.encad.com
ENCAD’s web site provides 24-hour access to product news, company information and
technical support. You can view and download technical bulletins, driver files, test
files, and new firmware.
ENCAD Technical Support Help Desk 619-452-4350
FAX 619-558-4672
Help Desk hours are: 6 a.m. - 5 p.m. Pacific time, Monday through Friday.
When calling, please use the Technical Support Call Log at the end of this manual to
record the date, problem, case number, and the name of the support representative. This
will be helpful if you need to call again on the same or related problems.
When faxing, please use the Technical Support Fax Report at the end of this manual.