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Appendix E Warranties and Notices
KNS800/WG User’s Guide - Rev. B01 Kingston Technology Company
19
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured, to
your local authorized Kingston dealer or distributor, or to the Kingston factory service
center located at 17600 Newhope Street, Fountain Valley, California 92708, U.S.A.
You must include the product serial number (if applicable) and a detailed description of
the problem you are experiencing. You must also include proof of the date of original
retail purchase as evidence that the product is within the applicable warranty period. If
you return the product directly to the Kingston factory, you must first obtain a Return
Material Authorization ("RMA") number by calling Kingston Customer Service at
(714) 438-1810, and include the RMA number prominently displayed on the outside of
your package. Products must be properly packaged to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during
the installation or subsequent use of a Kingston product, please contact
Kingston’s Technical Support department prior to servicing your system.
Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or toll-
free at (800) 435-0640 (U.S. and Canada only). Kingston European Technical
Support can be reached from within the U.K. at 01932 738858. Kingston provides
other service numbers when calling from Germany 0130 115 639 or fax 0130 860
599, from Austria 0660 5569 or fax 06 607 434, from Switzerland 0800 557 748
or fax 0800 552 182, from France 0800 905 701 or fax 0800 900 910, or from
Belgium (in English) 0800 72763.
This warranty covers only repair or replacement of defective Kingston products,
as provided above. Kingston is not liable for, and does not cover under warranty,
any costs associated with servicing and/or the installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all
other warranties and representations, whether oral or written. Except as
expressly set forth above, no other warranties are made with respect to Kingston
products and Kingston expressly disclaims all warranties not stated herein,
including, to the extent permitted by applicable law, any implied warranty of
merchantability or fitness for a particular purpose. In no event will Kingston be
liable to the purchaser, or to any user of the Kingston product, for any damages,
expenses, lost revenues, lost savings, lost profits, or any other incidental or
consequential damages arising from the purchase, use or inability to use the
Kingston product, even if Kingston has been advised of the possibility of such
damages.
Rev. 3/99
Copyright © 1999 Kingston Technology Company. All rights reserved. Printed in Taiwan. Kingston Technology
and the Kingston logo are trademarks of Kingston Technology Company. All other logos and trademarks are
properties of their respective companies.