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Chapter 8
Kodak ESP 5 Printer User Guide 45
One Or More Of The Colors On The Calibration Sheet Is Missing
Probable Cause
The printhead is not installed correctly. If the printhead has been working properly, it may
have come loose.
Corrective Action
If the printhead has come loose:
1 Open the printer access door, and then remove the black and color ink cartridges.
2 Press the printhead release button.
3 Lift the printhead out.
4 Reinsert the printhead and ink cartridges.
If this does not resolve your printing issue, contact Kodak Service and Support
.
Paper Jam
Probable Cause
The paper did not advance, was not picked up properly from the paper tray, or is lodged
inside the printer.
Corrective Action
1 Remove the paper from the tray.
2 Turn off the printer.
3 Open the rear access area and pull the paper out from the rollers without tearing it..
4 Reload the paper tray, but do not overfill it.
5 Turn the printer on.
6 Press
OK.
Printer Not Responding
Probable Cause
The firmware or software is not in a ready state.
Note: See “Replacing the Printhead” on page 38 for illustrated
instructions for performing this procedure.
Caution: Kodak Inkjet paper is recommended for your Kodak All-in-One
printer.
Caution: If the paper tears while removing it, make sure you remove all
the torn pieces. More jams are likely to occur when torn pieces are left in
the printer.