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46 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
(from computer)
■ Make sure your computer meets the minimum system requirements.
Upgrade your system, if necessary (see Helpful links, page 55).
■ Check the USB connections from the printer dock to the computer
(page 22).
■ The computer may be transferring pictures. Cancel the transfer (page 32),
then try to print again.
■ Close unnecessary software applications. Disconnect then reconnect the
USB cable from the printer dock to the computer (page 22).
■ Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■ Install Kodak EasyShare software (page 20). If you choose Custom
installation, make sure to install the printer driver.
■ Uninstall, then reinstall Kodak EasyShare software (page 20).
Printing is slow
NOTE: When printing a large number of prints, printing may slow down to prevent the
print head from overheating.
■ Move the printer dock from direct sunlight; operate in a
temperature-controlled environment.
■ Do not block the cooling vents; keep them clean (page 1).
■ Close unnecessary software applications.
■ Make sure your computer meets the minimum system requirements.
Upgrade your system, if necessary (see Helpful links, page 55).
If... Try the following