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Solving Other Problems198
You are
experienc-
ing duplex
(double-
sided) prob-
lems.(magi-
color
4650DN
only)
Media or settings are
not correct.
Make sure that you are using correct
media.
See “Media Specifications” on page
100.
Do not duplex (double-sided) enve-
lopes, labels, postcards, thick stock,
glossy, or transparencies.
Make sure that you have not mixed
media types in Tray 1.
Make sure that your document has
more than one page.
Make sure that “magicolor 4650DN” is
selected in the “Model” box under
"Device Options" of the Windows
printer driver (Properties/Configure
tab).
In the Windows printer driver (Layout/
Print Type), choose “Double-Sided.”
For N-up on duplexed pages, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Both the driver and
the application have
been set for collation.
For N-up on multiple copies, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.
You hear
unusual
noises.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
The tray is not
installed correctly.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Symptom Cause Solution