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3.4 Uninstalling the fax driver
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Reference
- Even if you remove the fax driver using the above procedures, the model information file remains in the
computer. For this reason, when reinstalling the same version of the fax driver, the driver may not be
rewritten. In this case, remove the following files as well.
– Check the "C:\WINDOWS\system32\spool\drivers\w32e86" folder ("C:\WIN-
DOWS\system32\spool\drivers\e64" folder in the e64 system, and "C:\WINNT\system32\spool\driv-
ers\w32e86" folder in Windows 2000), and if there is a folder (file described in "oem*.inf" shown below
in Windows 2000) of the corresponding model, remove it. Note that if the PCL, PostScript, and XPS
drivers are installed in addition to the fax driver, all model information is removed. To leave drivers other
than the fax driver, do not remove the folder.
– From the "C:\WINDOWS\inf" folder ("C:\WINNT\inf" folder in Windows 2000), remove "oem*.inf" and
"oem*.PNF" ("*" included in the file name indicates a number, which differs depending on the computer
environment).
Before removing these files, open the inf file, and then check the model name described on the last few
lines to confirm it is the file for the corresponding model. The number of the PNF file is the same as that
of the inf file.
– In Windows Vista/7/Server 2008/Server 2008 R2, this operation is not necessary if you have selected
[Remove driver and driver package.].