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Troubleshooting
page 20
LaCie d2 SCSI AIT Drive
The Problem Questions to Ask Possible Solutions
The drive is not recognized. Is there a conflict with other device Contact LaCie Technical Support.
drivers or extensions?
Does your computer’s configuration meet Check section 2.1 Minimum System
the minimum system requirements for use Requirements.
with this drive?
Are you powering on the SCSI peripherals You must power on all SCSI
before the computer? peripherals connected to your
computer before turning on the
computer. Otherwise, the SCSI
peripherals will not be recognized.
Is the drive’s SCSI ID number the same as Check the ID numbers of all devices in
that of another device on the SCSI chain? your SCSI chain and change them if
necessary. Each device must have an
individual number, i.e. if you had an
external CD-RW, a Hard Drive and
Tape drive connected on the same
SCSI chain, you would have the
CD-RW ID set at 1, the Hard Drive set
at 2 and the Tape drive at 3, or
similar.
Is the terminator on the drive set correctly? Check the terminator. It should be
attached for an LVD/Wide drive only
if it is the last device in your SCSI
chain. Otherwise, it should not be
attached.
Are the pins and holes in the SCSI Turn off your computer and SCSI
connectors straight and not deformed? peripherals and check the cables and
connectors. Replace the cables if
necessary.