Notice on deleting data from your hard disk drive . 60
Using rewalls . . . . . . . . . . . . . . . 61
Protecting data against viruses . . . . . . . . 61
Chapter 5. Recovery overview . . . . 63
Creating and using recovery media . . . . . . 63
Creating recovery media . . . . . . . . . 64
Using recovery media . . . . . . . . . . 64
Performing backup and recovery operations . . . 64
Performing a backup operation . . . . . . 65
Performing a recovery operation . . . . . . 65
Using the Rescue and Recovery workspace . . . 65
Creating and using a rescue medium . . . . . . 66
Creating a rescue medium . . . . . . . . 66
Using a rescue medium . . . . . . . . . 66
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . . 67
Solving recovery problems . . . . . . . . . . 68
Chapter 6. Replacing devices . . . . . 69
Static electricity prevention. . . . . . . . . . 69
Replacing the battery . . . . . . . . . . . . 69
Replacing the hard disk drive . . . . . . . . . 71
Replacing the optical drive . . . . . . . . . . 74
ThinkPad Edge E425 . . . . . . . . . . 74
ThinkPad Edge E525 . . . . . . . . . . 77
Replacing a PCI Express Mini Card for wireless
LAN connection . . . . . . . . . . . . . . 78
Replacing a memory module . . . . . . . . . 81
Replacing the keyboard . . . . . . . . . . . 84
ThinkPad Edge E425 . . . . . . . . . . 84
ThinkPad Edge E525 . . . . . . . . . . 88
Chapter 7. Advanced conguration. . 93
Installing a new operating system . . . . . . . 93
Before you begin . . . . . . . . . . . . 93
Installing Windows 7 operating system . . . 94
Installing device drivers . . . . . . . . . . . 95
Installing the driver for the 4-in-1 media card
reader . . . . . . . . . . . . . . . . 95
Installing Intel Chipset Support for Windows
2000/XP/Vista/7 . . . . . . . . . . . . 95
Installing drivers and software . . . . . . . 95
ThinkPad Setup . . . . . . . . . . . . . . 95
Cong menu. . . . . . . . . . . . . . 96
Date/Time menu . . . . . . . . . . . . 97
Security menu . . . . . . . . . . . . . 97
Startup menu . . . . . . . . . . . . . 98
Restart menu . . . . . . . . . . . . . 99
ThinkPad Setup items . . . . . . . . . . 99
Updating your system UEFI BIOS . . . . . 105
Chapter 8. Preventing problems . . 107
General tips for preventing problems . . . . . . 107
Making sure device drivers are current . . . . . 108
Getting the latest drivers from the Web site. . 108
Getting the latest drivers using System
Update . . . . . . . . . . . . . . . . 108
Taking care of your computer . . . . . . . . . 108
Cleaning the cover of your computer . . . . 110
Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . . 113
Diagnosing problems . . . . . . . . . . . . 113
Troubleshooting . . . . . . . . . . . . . . 114
Computer stops responding . . . . . . . 114
Spills on the keyboard . . . . . . . . . . 115
Error messages . . . . . . . . . . . . 115
Errors without messages . . . . . . . . . 119
Beep errors . . . . . . . . . . . . . . 120
Memory module problems . . . . . . . . 120
Networking problems . . . . . . . . . . 120
Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . 122
Display and multimedia devices . . . . . . 122
Fingerprint reader problems. . . . . . . . 127
Battery and power problems . . . . . . . 127
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 130
Software problems . . . . . . . . . . . 132
Problems with ports and connectors . . . . 132
Chapter 10. Getting support . . . . 133
Before you contact Lenovo . . . . . . . . . . 133
Registering your computer . . . . . . . . 133
Downloading system updates . . . . . . . 133
Recording information . . . . . . . . . . 133
Getting help and service . . . . . . . . . . . 134
Using diagnostic programs . . . . . . . . 134
Lenovo Support Web site. . . . . . . . . 134
Calling Lenovo . . . . . . . . . . . . . 135
Finding ThinkPad options . . . . . . . . . . 135
Purchasing additional services . . . . . . . . 136
Appendix A. Regulatory
information . . . . . . . . . . . . . 137
Wireless related information . . . . . . . . . 137
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 138
Locating wireless regulatory notices . . . . 139
Export classication notice . . . . . . . . . . 139
Electronic emission notices. . . . . . . . . . 139
Federal Communications Commission
Declaration of Conformity . . . . . . . . 139
ii User Guide