Lenovo 3797 Computer Hardware User Manual


 
Table 3. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number Component Test State Description Action
202-801-xxx Memory Memory
Stress Test
Aborted Internal
program error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Make sure that the system UEFI code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
4. Run the test again.
5. Turn off and restart the system if
necessary to recover from a hung
state.
6. Run the memory diagnostics to identify
the specific failing DIMM.
202-802-xxx Memory Memory
Stress Test
Failed General error:
memory size is
insufficient to
run the test.
1. Make sure that all memory is enabled
by checking the Available System
Memory in the Resource Utilization
section of the DSA event log. If
necessary, enable all memory in the
Server Configuration and Boot
Management program.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Run the standard memory test to
validate all memory.
Chapter 5. Diagnostics 113