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Table 3. DSA diagnostic messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number Component Test State Description Action
089-801-xxx CPU CPU
Stress Test
Aborted Internal
program error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
5. Run the test again.
6. Turn off and restart the system if
necessary to recover from a hung
state.
7. Run the test again.
(Continued on the next page)
089-801-xxx
(continued)
8. Replace the following components one
at a time, in the order shown, and run
this test again to determine whether
the problem has been solved:
a. (Trained service technician only)
Microprocessor ( see “Removing a
microprocessor and heat sink” on
page 216 and “Installing a
microprocessor and heat sink” on
page 218).
9. If the failure remains, collect the data
from the DSA event log and send it to
Lenovo service. For information about
contacting and sending data to
Lenovo, see http://www.ibm.com/
support/
docview.wss?uid=psg1SERVCALL.
56 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual