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Chapter 4. Related service information
This chapter presents following information:
• “Restoring the factory contents by using Recovery Disc Set” on page 35
• “Passwords” on page 36
• “Power management” on page 38
• “Symptom-to-FRU index” on page 39
Service Web site:
When the latest maintenance diskette and the system program service diskette become available, they will
be posted on http://www.lenovo.com/spm.
Restoring the factory contents by using Recovery Disc Set
When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no product recovery
program is on the new drive. In this case, you must use the Recovery Disc Set for the computer. Order the
Recovery Disc Set and the drive at the same time so that you can recover the new drive with the pre-installed
software when they arrive. For information on which discs to order, see “Recovery discs” on page 160
.
The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer
to the original factory conguration.
Operating System Recovery Disc (one disc)
This disc restores the Microsoft® Windows operating system. Use this disc to start the recovery process.
Applications and Drivers Recovery Disc (one or more discs)
This disc restores the preinstalled applications and drivers on the computer.
Supplemental Recovery Disc
This disc contains additional content, such as updates to the software that was preinstalled on the computer.
Not all recovery disc sets come with a Supplemental Recovery Disc.
Notes:
• You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you
can use an external USB DVD drive.
• During the recovery process, all data on the drive will be deleted. If possible, copy any important data
or personal les that you want to keep onto removable media or a network drive before you start the
recovery process.
To restore the computer to the original factory conguration using the recovery disc set, do the following:
Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery
discs, recovery takes at least ve hours.
1. Make the CD/DVD drive the rst startup device in the startup sequence using the following procedure:
a. Press and hold down the F1 key, and then turn on the computer. When the logo screen is displayed
or if you hear repeating beeps, release the F1 key. The Setup Utility program opens.
b. Use the arrow keys to select Startup ➙ Boot.
c. Select the CD/DVD drive as the 1st Boot Device.
2. Insert the Operating System Recovery Disc into the DVD drive.
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