Filter
Top Products
Chapter 9. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for
products manufactured by Lenovo.
Information resources
This section describes how to access useful resources relating to your computing
needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer (if your
operating system was preinstalled) and requires no Internet access to view the
publications. In addition to this User Guide, the Hardware Installation and
Replacement Guide is also available in the Online Books folder.
The Hardware Installation and Replacement Guide provides step-by-step
instructions for replacing Customer Replaceable Units (CRUs) in your computer.
CRUs are computer parts that can be upgraded or replaced by the customer.
To view a publication, open the Start menu from the Windows desktop, select All
Programs, select Online Books, and click Online Books. Double-click on the
appropriate publication for your computer. The publications also are available on the
Lenovo Web site at http://www.lenovo.com.
Notes:
1. These publications are in Portable Document Format (PDF) format, which
requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not
yet been installed on your computer, a message will appear when you attempt
to view the PDF file and you will be guided through the Adobe Acrobat Reader
installation.
2. The publications that are preinstalled on your computer are available in other
languages on the Lenovo Support Web site at http://www.lenovo.com/support/.
3. If you want to install a different language version of Adobe Acrobat Reader than
the version provided on your computer, go to the Adobe Web site at
http://www.adobe.com and download the version you want to use.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program contains information sources and
tools designed to make computing easier and secure. This program is available
only on computers that have a preinstalled operating system.
The ThinkVantage Productivity Center program provides information about your
computer and easy access to various technologies, such as:
v The Rescue and Recovery program
v Productivity Center
v Factory Recovery
v System Updates
v Service and support
Note:
ThinkVantage Technologies are available only on select Lenovo computers.
© Lenovo 2005, 2008. Portions © IBM Corp. 2005. 41