Filter
Top Products
Troubleshooting
AppleTalk
Problem No. 1 Why do I get an incorrect printout?
Solution No. 1 Some possible reasons are:
• You may have chosen Binary encoding to print the file. Try to
use ASCII encoding.
• Some of the fonts in your print file may not be supported by
the printer. Try selecting LaserWriter 7 instead of LaserWriter
8.
Problem No. 2 Can’t find the LevelOne Printer Server’s name in the Chooser.
Solution No. 2 Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2. Make sure the printer has been on and in the READY state for
a few minutes.
3. Make sure the printer has not been renamed since its last
appearance in the Chooser.
4. If the printer resides on a network with multiple zones, make
sure the correct zone is selected from the AppleTalk Zones box
in the Chooser.
Problem No. 3 My document didn’t print to the right printer.
Solution No. 3 Check the following:
• Another LevelOne Printer Server with the same name may
have received your print job. Use the PSTOOL to reconfigure
your LevelOne Printer Server name and ensure all LevelOne
Printer Servers have unique names.
• Make sure your application output encode is set to ASCII. If
not, change it to ASCII.
Problem No. 4 My file doesn’t print with the correct fonts.
Solution No. 4 Try using the LaserWriter 7 printer driver.
Problem No. 5 My EPS file doesn’t print with the correct fonts.
Solution No. 5 This is a problem that occurs in some application programs. Try
downloading the fonts contained in the EPS file before printing the
saved EPS file.
Problem No. 6 I can’t select the “Remaining from:” item in the print dialog
box.
Solution No. 6 If you have selected the Layout value, 2 Up, or 4 Up, you cannot
access the Remaining from: item. Choose other selections.
Problem No. 7 A cover page prints either on the first or the last page of the
document.
Solution No. 7 Select one of these solutions:
• Turn the cover page feature off.
•
In
se
rt
e
xtra
p
a
ge
b
r
e
ak
s
in
you
r
docu
m
e
nt t
o
a
vo
i
d
th
e
cove
r
- 79 -