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10.3. Disk Failure or Malfunction
When you encounter disk malfunction or failure, please do the following:
1. Record the malfunction status or error messages shown in Event Logs.
2. Stop using the failed FNS-5000B and turn off the server.
3. Contact customer service for technical support.
Note: FNS-5000B must be repaired by professional technicians, do not try to
repair the server yourself.
Please back up any important files or folders to avoid potential data loss due
to disk crash.
10.4. Power Outage or Abnormal Shutdown
In case of power outage or improper shutdown of FNS-5000B, the system will resume to the
state before it is shut down. If your server does not function properly after restart, please do
the following:
1. If the system configuration is lost, configure the system again.
2. In the event of abnormal operation of the server, contact customer service for technical
support.
To avoid the above situations, please back up your data periodically and make sure you have
done the following:
• Follow the instructions described in Chapter 10.1 to restart or shut down the server.
• If there is an anticipated power outage, back up all important data and turn off the server
properly until power supply is resumed.