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3 Close the front door.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
[x]‑page jam, open tray [x] [24y.xx]
1 Pull out the tray completely.
Note: The message on the printer display indicates the tray where the jammed paper is located.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 174