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Light colored line, white line, or incorrectly colored line
These are possible solutions. Try one or more of the following:
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the defective toner cartridge.
THE IMAGING KIT MAY BE DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and
color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Print irregularities
Troubleshooting
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