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troubleshooting
an application error has
occurred 319
cannot open Embedded Web
Server 319
checking an unresponsive
printer 272
contacting customer support 321
FAQ about color printing 302
fax and e‑mail functions are not
set up 313
solving basic printer
problems 272
the scanner does not respond 318
troubleshooting, color quality
color of print and color on
computer screen do not
match 305
print appears tinted 305
prints on color transparencies
appear dark when projected 304
troubleshooting, copy
copier does not respond 306
partial document or photo
copies 306
poor copy quality 307
poor scanned image quality 316
scanner unit does not
close 307, 316
troubleshooting, display
printer display is blank 272
troubleshooting, fax
caller ID is not shown 309
can receive but not send
faxes 312
can send but not receive
faxes 312
cannot send or receive a fax 309
received fax has poor print
quality 314
troubleshooting, paper feed
message remains after jam is
cleared 277
troubleshooting, print
error reading flash drive 279
held jobs do not print 278
incorrect characters print 279
incorrect margins on prints 288
jammed pages are not
reprinted 276
job prints from wrong tray 280
job prints on wrong paper 280
jobs do not print 282
Large jobs do not collate 280
multiple‑language PDF files do not
print 281
paper curl 289
paper frequently jams 276
print job takes longer than
expected 283
printing slows down 281
tray linking does not work 284
unexpected page breaks
occur 284
troubleshooting, print quality
blank pages 293
characters have jagged edges 285
clipped pages or images 285
gray background on prints 286
horizontal voids appear on
prints 287
print irregularities 290
print is too dark 291
print is too light 292
printer is printing solid black
pages 294
repeating print defects 295
shadow images appear on
prints 295
skewed print 296
streaked horizontal lines appear
on prints 297
streaked vertical lines appear on
prints 298
toner fog or background shading
appears on prints 299
toner rubs off 300
toner specks appear on prints 300
transparency print quality is
poor 301
uneven print density 301
vertical voids appear on
prints 301
troubleshooting, printer options
internal option is not
detected 274
memory card 275
tray problems 275
troubleshooting, scan
cannot scan from a computer 315
partial document or photo
scans 317
scan job was not successful 315
scanner unit does not
close 307, 316
scanning takes too long or freezes
the computer 316
U
understanding the home screen
buttons and icons 14
uneven print density 301
Unformatted flash detected
[53] 271
Universal paper size
setting 45
Universal Setup menu 134
unlinking trays 52, 54
Unsupported USB hub, please
remove 260
updating options in printer
driver 37
USB port 37
using a shortcut number
scanning to an FTP address 116
using Forms and Favorites 65
using Hibernate mode 204
using Max Speed and Max Yield 66
using recycled paper 201
using Schedule Power Modes 205
using shortcuts
sending fax 107
using the address book 87
sending fax 108
using the printer control panel 14
using the touch‑screen buttons 17
Utilities menu 193
V
verify print jobs 69
printing from a Macintosh
computer 69
printing from Windows 69
vertical voids appear on prints 301
viewing
reports 239
viewing a fax log 110
virtual display
checking, using Embedded Web
Server 239
voice mail
setting up 94
Voice over Internet Protocol (VoIP)
fax setup 99
Index 348