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Contents
Clearing jams from the multipurpose feeder ..................................................................................................77
Clearing jams from the manual feed slot .......................................................................................................77
Chapter 8: Maintaining the printer .................................................................................. 78
Determining the status of supplies .................................................................................................................78
Conserving supplies ......................................................................................................................................78
Ordering supplies and maintenance items .....................................................................................................79
Ordering toner cartridges ........................................................................................................................79
Ordering a photoconductor unit ..............................................................................................................80
Ordering a fuser ......................................................................................................................................80
Ordering a transfer belt ...........................................................................................................................80
Ordering a waste toner box ....................................................................................................................80
Maintaining the printer for long-term storage .................................................................................................80
Storing supplies .............................................................................................................................................80
Storing media .........................................................................................................................................80
Storing the toner cartridges and photoconductor units ...........................................................................81
Replacing the toner cartridges .......................................................................................................................81
Recycling Lexmark products ..........................................................................................................................82
Replacing the photoconductor units ..............................................................................................................82
Replacing the fuser ........................................................................................................................................82
Replacing the waste toner box ......................................................................................................................82
Replacing the transfer belt .............................................................................................................................82
Cleaning the printhead lenses .......................................................................................................................83
Aligning the toner cartridges for color registration .........................................................................................84
Removing the fuser for long-term storage .....................................................................................................85
Replacing the fuser after long-term storage ...................................................................................................87
Chapter 9: Troubleshooting ............................................................................................. 89
Solving basic printer problems .......................................................................................................................89
Solving display problems ...............................................................................................................................90
Solving printing problems ..............................................................................................................................90
Solving print quality problems ........................................................................................................................91
Solving option problems ................................................................................................................................97
Solving media feed problems ........................................................................................................................98
Solving network printing problems ...............................................................................................................100
Solving other problems ................................................................................................................................100
Solving color quality problems .....................................................................................................................100
Frequently asked questions (FAQ) about color printing .......................................................................101
What are Detailed Color Samples and how do I access them? ............................................................103
Online technical support ..............................................................................................................................104
Calling for service ........................................................................................................................................104
Chapter 10: Administrative support .............................................................................. 105
Disabling operator panel menus ..................................................................................................................105
Enabling menus ...........................................................................................................................................105
Restoring factory default settings ................................................................................................................106
Adjusting Power Saver ................................................................................................................................106