Filter
Top Products
250.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Hold the fuser cover down, and then remove the jammed paper from inside the fuser.
4 Close the fuser cover, and then close the front door.
5 Press to clear the message and continue printing.
940.01
Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds,
and then turn the printer back on
941.01
Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on.
942.01
Press down on the yellow toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on
943.01
Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on
940.02
The cyan toner cartridge needs maintenance. Call for service.
941.02
The magenta toner cartridge needs maintenance. Call for service.
942.02
The yellow toner cartridge needs maintenance. Call for service.
943.02
The black toner cartridge needs maintenance. Call for service.
Understanding printer messages
110