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65Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Solving general printing problems
When you have a printing problem, first make sure:
• The power supply is plugged into the printer and a properly grounded electrical outlet.
• The printer is turned on, and there are no lights blinking. For help, see
Understanding error messages and flashing lights.
• The USB cable is securely attached to both the computer and the printer.
• The printer software is installed correctly. For help, see Solving printer software
installation problems.
• The paper is loaded correctly. For help, see Load the paper.
• The printer is set as the default printer. To set the printer to default status:
a Highlight the printer icon on your desktop.
b From the Printing menu, select Set Default Printer.
• Hubs or other devices, such as scanners or fax machines, are disconnected from your
printer. Connect the printer directly to your computer. Print a test page from the
Control Panel. For help, see Printing a test page.