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95Troubleshooting
Lexmark Z13
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Printer does not feed envelopes or specialty paper
Make sure:
• You select the appropriate envelope size or specialty paper in the printer software. For
help, see Printing ideas.
• You are using a specialty paper or envelope size that your printer supports.
• Your printer is not being held or paused. To check the printer status:
a From your desktop, double-click the icon for your printer.
b From the Printing menu, make sure Stop Print Queue is not selected
• Your software application is designed to print envelopes. For help, check your
software application documentation.
• Your printer feeds plain paper without problems. If it does, load envelopes vertically
against the right side of the sheet feeder. Slide the paper guide to the left side of the
envelopes. For help printing envelopes, see Printing envelopes.