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78Troubleshooting
Lexmark Z13
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Recovering when your computer stops responding
If your Macintosh computer locks up while your document is printing, you may need to turn off
the printer and the computer. When you turn them back on, the printer driver spooler may
attempt to start printing the job that was in the queue before the computer locked up. This
could cause your system to lock up again.
To recover from this problem:
1 Turn the printer and the computer off.
2 Hold down the Shift key and turn on the computer.
3 Continue to hold the Shift key until you see the Mac OS screen and the words
Extensions Off.
4 Release the Shift key.
5 Locate the printer icon on your desktop. The inactive printer spooler has an X over it.
6 Double-click the icon to open the printer dialog box.
7 Drag your print jobs to the trash can.
8 Restart the computer to enable extensions.