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Troubleshooting
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Troubleshooting
29
Before proceeding, verify that:
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The parallel or USB cable is securely attached to both
the printer and the personal computer.
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The printer is plugged in and turned On.
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Your printer port is set to an LPTn port if you are using
a parallel cable or to a USB port if you are using a USB
cable. For help, see page 27.
If you have a switch box or other device (such as a
scanner or fax) connected to the computer's parallel port,
make sure it supports bidirectional communication. You
may need to disconnect your printer from the switch box
or other device and connect it directly to your computer.
Printer ejects a blank page after appearing to print
Make sure:
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You have removed the sticker and transparent tape on
the bottom of the print cartridges. For help, see page
22.
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Your Lexmark printer is set as the default printer.
Printer is plugged in but doesn’t print, or you get a
Printer Offline message
Make sure:
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The printer is turned On, and the paper is loaded
correctly.
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The parallel or USB cable is completely plugged into
the printer
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Your Lexmark printer is set as the default printer.