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Appendix A: Troubleshooting
Frequently Asked Questions
ADSL Gateway
Is the Gateway cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Gateway.
How many ports can be simultaneously forwarded?
Theoretically, the Gateway can establish 520 sessions at the same time, but you can only forward 10 ranges of
ports.
What are the advanced features of the Gateway?
The Gateway’s advanced features include VPN settings, Filters, Port Forwarding, Routing, and DDNS.
What is the maximum number of VPN sessions allowed by the Gateway?
The maximum number depends on many factors. At least one IPSec session will work through the Gateway;
however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.
How can I check whether I have static or DHCP IP Addresses?
Consult your ISP to obtain this information.
How do I get mIRC to work with the Gateway?
Under the Port Forwarding tab, set port forwarding to 113 for the computer on which you are using mIRC.
Can the Gateway act as my DHCP server?
Yes. The Gateway has DHCP server software built-in.
What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet
networking device, such as a network adapter, that allows the network to identify it at the hardware level. For all
practical purposes, this number is usually permanent. Unlike IP addresses, which can change every time a
computer logs onto the network, the MAC address of a device stays the same, making it a valuable identifier for
the network.
How do I reset the Gateway?
Press the Reset button on the back panel for about ten seconds. This will reset the Gateway to its default settings.
If your questions are not addressed here, refer to the Linksys international website,
www.linksys.com/international.