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1.7. Reporting problems and getting help
If you have problems, or need help with Ethereal, there are several places that may be of interest to
you (well, beside this guide of course).
1.7.1. Website
You will find lot's of useful information on the Ethereal homepage at http://www.ethereal.com.
1.7.2. Wiki
The Ethereal Wiki at http://wiki.ethereal.com provides a wide range of information related to Ether-
eal and packet capturing in general. You will find a lot of information not part of this user's guide.
For example, there is an explanation how to capture on a switched network, an ongoing effort to
build a protocol reference and a lot more.
And best of all, if you would like to contribute your knowledge on a specific topic (maybe a net-
work protocol you know well), you can edit the wiki pages by simply using your webbrowser.
1.7.3. FAQ
The "Frequently Asked Questions" will list often asked questions and the corresponding answers.
Read the FAQ!
Before sending any mail to the mailing lists below, be sure to read the FAQ, as it will
often answer the question(s) you might have. This will save yourself and others a lot of
time (keep in mind that a lot of people are subscribed to the mailing lists).
You will find the FAQ inside Ethereal by clicking the menu item Help/Contents and selecting the
FAQ page in the upcoming dialog.
An online version is available at the ethereal website: http://www.ethereal.com/faq.html. You might
prefer this online version, as it's typically more up to date and the HTML format is easier to use.
1.7.4. Mailing Lists
There are several mailing lists of specific Ethereal topics available:
ethereal-announce This mailing list will inform you about new program releases, which
usually appear about every 4-8 weeks.
ethereal-users This list is for users of Ethereal. People post questions about building
and using Ethereal, others (hopefully) provide answers.
ethereal-dev This list is for Ethereal developers. If you want to start developing a
protocol dissector, join this list.
You can subscribe to each of these lists from the Ethereal web site: http://www.ethereal.com.
Simply select the mailing lists link on the left hand side of the site. The lists are archived at the Eth-
ereal web site as well.
Tip!
You can search in the list archives to see if someone asked the same question some
time before and maybe already got an answer. That way you don't have to wait until
someone answers your question.
Introduction
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