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Chapter 3 Troubleshooting 17
Chapter 3 Troubleshooting
Locate the Problem
If you are having trouble with Magma ExpressBox
1
, verify that the 3
rd
party PCI Express card is seated properly and all cables are connected
properly. (Remember to power On and Off correctly.) Recheck the
Windows Device Manager or the Apple System Profiler.
If you continue to have problems, there is a quick-check you can
perform to determine if the problem is actually with the 3
rd
Party card or
a defect with the Magma hardware.
1. Shut down the computer followed by Magma ExpressBox
1
2. Remove the PCI Express card displaying a problem
3. Replace the “problem card” with a simple PCI Express card,
such as an Ethernet card that has drivers built into the
operating system. (Using this “type of card” will avoid any
future questions about drivers possibly being installed
incorrectly.)
4. Turn on Magma ExpressBox
1
, and then turn on the computer.