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SERVICE AND SUPPORT
8 – 2
MaxFax
™
Service
Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Sheets and
other documents from our 24-hour automated fax retrieval system. Requested items are sent to your fax
machine.
U.S. and Canada Language support: English, Spanish
Phone 800-2MAXTOR, listen for option (800-262-9867)
Outside U.S. and Canada 303-678-2618
Europe Language support: English, French, German
Phone + 353 1 204 11 22
Asia/Pacific Language support: English
Phone + 61 2 9369 4733
Internet
Browse the Maxtor home page on Internet, download files from our FTP site.
Home Page http://www.maxtor.com
Customer Service
All Maxtor products are backed by No Quibble
®
Service, the benchmark for service and support in the
industry. Customer Service is available 7 a.m. to 6 p.m. (Pacific Standard Time) Monday through Friday.
U.S. and Canada Language support: English, Spanish
Voice 800-2MAXTOR, press 2 (800-262-9867)
E-mail RMA@maxtor.com
Fax 408-922-2085
Europe Language support: English, French, German
Voice + 353 1 204 11 11
E-mail Eurotech_Assistance@maxtor.com
Fax + 353 1 286 14 19
Asia/Pacific Call Singapore Customer Service from the countries listed below.
Customer Service is available 8 a.m. to 5:30 p.m.
(Singapore time is GMT +8).
From Dial
Australia 1-800-124-328
Hong Kong +800-3387
Indonesia +001-800-65-6500
Japan +0031-65-3616
Korea +088-65-800-6500
Malaysia 1-800-1126
New Zealand +0800-44-6542
Singapore 1-800-481-6788
Taiwan +0080-65-1062
Thailand +001-800-65-6500