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9.2 When Incorrect Copies Are Printed
9
Di2010/Di2510/Di3010/Di3510 9-5
Troubleshooting Chapter 9
* If the problem is not corrected even after the operations described above are performed, contact your
service representative.
The edge of the printed output is
dirty.
The document pad is dirty. Clean the document pad with a
soft cloth dampened with a mild
detergent.
The selected paper size is
larger than the document (with
Zoom set to “
×1.000”).
Select a paper size that is the
same size as the document.
Otherwise, set Zoom to “Auto
Size” to enlarge the copy to the
selected paper size.
The orientation of the
document is different from the
orientation of the copy (with
Zoom set to “
×1.000”).
Select a paper size that is the
same size as the document.
Otherwise, select a paper
orientation that is the same as
the that of the document.
The copy was reduced to a size
smaller than the paper (a
Custom Zoom setting was
selected).
Select a zoom ratio that adjusts
the document size to the
selected paper size.
Otherwise, set Zoom to “Auto
Size” to reduce the copy to the
selected paper size.
Symptom Possible Cause Remedy