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Troubleshooting
C168P User’s Manual 6-5
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
b. Check hardware configuration of C168P board by IO-IRQ.EXE. Then make
sure the hardware configuration, including I/O addresses for each port,
Interrupt Vector, IRQ, is identical to that of the driver.
c. The I/O addresses may conflict with other devices, please change another set
of I/O address such as I/O:0x280, Interrupt Vector:0x2C0.
d. The board(s) is not plugged properly. Please make sure the board is seated
firmly in the expansion slot.
e. The slot for plugging the board is defective.
In this case, please try other slots until you find a good one.
f. The board might be defective.
3. The COM number of the C168P conflicts with others.
The COM numbers of different boards happen to be the same. Try to change the
COM number mappings.
4. Windows NT system panic (blue screen).
The possible reason is an IRQ or memory conflict with other ISA Bus adapters,
like LAN and SCSI boards, or the system BIOS. Please refer to the
corresponding problem in the previous section, “General Troubleshooting”, for
solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general
problems and solutions, please see the previous section, “General Troubleshooting”.
1. The system fails to find the C168P board! After system reboots, error
message “Smartio C168 Series (CAP=0x0180, port 1=COM3): Board is not
found” appears.
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
b. Check hardware configuration of C168P board by IO-IRQ.EXE. Then make
sure the hardware configuration, including I/O addresses for each port,
Interrupt Vector,
IRQ, is identical to that of the driver.