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Problem Report Form
Smartio C104H/PCI Series
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings: PCI slot number ________________________
4. Operating System: oWindows 95 oWindows 98
oWindows NT 3.51 oWindows NT 4.0
oDOS oOthers
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no. 1 2 3 4
IRQ no
9. Problem Description: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o Board not found. o Board found, but can’t transfer data.
o Can transfer data, but lose data. o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended: