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Chapter 6 - Troubleshooting
Introduction .............................................................................................................................................. 42
None of the Indicators Light ............................................................................................................... 42
The Modem Does Not Respond to Commands ................................................................................. 42
The Modem Dials But Cannot Connect ............................................................................................. 43
The Modem Disconnects While Online ..............................................................................................44
The Modem Cannot Connect When Answering ................................................................................. 44
The Modem Doesn’t Work with Caller ID ...........................................................................................44
Fax and Data Software Can’t Run at the Same Time ........................................................................ 44
Appendixes
Appendix A: Regulatory Compliance ........................................................................................................ 46
Appendix B: Technical Specifications ....................................................................................................... 50
Appendix C: Loopback Tests .................................................................................................................... 53
Appendix D: Warranty, Service, and Technical Support ........................................................................... 57
Index
iv