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Chapter 6 - Warranty and Service
6.1 Introduction
This chapter starts out with statements about your modem's 2-year
warranty. The next section, Tech Support, should be read carefully if you
have questions or problems with your modem. It includes the technical
support telephone numbers, space for recording your modem information,
and an explanation of how to send in your modem should you require
service. The final five sections explain how to use our Bulletin Board
Service (BBS), upgrading the MT2834BR via Flash PROM, a Safety
Warnings notice, a brief section on the CompuServe/Internet Forums and
information on Multi-Tech's Fax-Back service.
6.2 Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free
from defects in material or workmanship for a period of two years from the
date of purchase, or if proof of purchase is not provided, two years from
date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED
OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. This warranty does not apply to any products which have
been damaged by lightning storms, water, or power surges or which have
been neglected, altered, abused, used for a purpose other than the one for
which they were manufactured, repaired by the customer or any party
without MTS’s written authorization, or used in any manner inconsistent
with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products which prove to be
defective within the warranty period, or, at MTS’s option, issuance of a
refund of the purchase price. Defective products must be returned by
Customer to MTS’s factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.