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NCR RealScan 7883 Installation and Owner Guide
497-0424789 Release F 04/04
15 of 75
Step 2 - Setting Program Parameters and Verifying Host
Connection
Now you need to turn on the NCR RealScan 7883. First load new firmware if needed then make any necessary program
changes. Next scan a few tags to verify that the RealScan 7883 is communicating with the host terminal.
Note: The NCR 7883-1000 firmware cannot be flash. Only the NCR 7883-1200 firmware can be flash.
Turning on the RealScan 7883
The RealScan 7883 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power
to the unit as the On/Off switch. Put this switch in the On position.
Flash Latest Firmware – 7883-1200
Note: Firmware Flashing – Firmware flashing is only available on NCR RealScan scanners that have a Super ASIC
Digital Board. The Super ASIC Digital Board models all have a 2 in the second digit of the model number. For example:
7872-x2xx, 7875-x2xx, 7876-x2xx, 7883-x2xx. Older NCR Scanners have firmware chips that cannot be updated by
flashing. These chips must be replaced to change the firmware.
Although the latest firmware is loaded when the RealScan 7883-1200 is manufactured, newer firmware can be released
after the unit is manufactured but before it is installed. NCR recommends that you check the number of the firmware in the
RealScan 7883-1200 and compare it with the latest firmware available on www.NCR.com
.
To identify the firmware already in the scanner, scan the Diagnostic Mode, Hex 4, & Hex A programming tags. These
must be the first tags scanned after applying power to the unit. The RealScan 7883 gives a voice message containing the
497-xxxxxxx number of its firmware. Compare this number with the number of the firmware file on www.NCR.com
.
Perform the firmware flashing procedure if the 497-xxxxxxx number of the firmware file on www.NCR.com
is higher
than what is already loaded in the RealScan 7883. Refer to the NCR RealScan 7883 User Guide for firmware flashing
procedures.
Programming the RealScan 7883
Caution: Some host terminals can corrupt the RealScan 7883 program if they are running and are connected to the
RealScan 7883 while you are making program changes. Either turn off the host terminal or disconnect the interface cable
before scanning any programming tags.