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Troubleshooting
This section provides you with some troubleshooting info should you encounter
installation or operation problems on InstantWave products. If the problems still
cannot be remedied after going through the Troubleshooting section, check the
FAQs at http://www.ndc.com.tw/support/faq.htm
If you still have a problem, contact NDC technical support for assistance (see
Technical Support, page 58).
Before going through the following troubleshooting information, run the Self
Diagnostic Test to ensure the major components are working.
If your problems still cannot be remedied after going through this Troubleshooting
section, contact NDC technical support for assistance (see Technical Support, page
58).
Symptom Suggested Solutions
The WWB is switched
ON, but the Power LED
on the WWB is OFF.
1. Make sure the power adapter is firmly connected
to the power outlet and the WWB power
connector.
2. The power adapter or WEB is defective.
The InstantWave IWMS
utility cannot detect a
WWB on the same
network.
1. Make sure the WWB is powered on and connected
to an Ethernet work.
2. Check the IP addresses assigned to the IWMS
terminal PC. They should be in the same subnet
and unique. For example, if the WEB’s IP
address is 192.168.1.5 with a mask of
255.255.255.0, then the PC’s IP address should be
192.168.1.x with a mask of 255.255.255.0.
InstantWave 11Mbps
WWB/WEC
56