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ND-91649(E) CHAPTER 4
Page 41
OVERVIEW OF INSTALLATION
,
PROGRAMMING
,
AND MAINTENANCE
System Data Entry
There are two methods for data entry, using a Customer Administration Terminal (CAT) or a Maintenance
Administration Terminal (MAT).
CAT
Any D
term
can be assigned as a CAT through programming. The D
term
can still be used as a regular telephone
when it is not in CAT mode.
MAT
The Maintenance Administration Terminal (MAT) is a personal computer that connects to the PBX using
MATWorX software. MATWorX is a Windows-based software application that lets you program and configure
any NEAX PBX from your computer. It is a framework or platform wherein PBX maintenance software (add-ins)
resides. Its graphical user interface (GUI) makes it easier for you to manage and configure your PBX's features.
Maintenance
Trouble Reporting and Diagnosis
The urgency of a fault is indicated by the MJ/MN lamp provided on the Power Card and optional external alarm
indicator.
System Administration
System data, which varies from installation to installation and which is subject to continual change during service,
is readily entered or changed from the D
term
or MAT (Maintenance Administration Terminal).
The system data can be downloaded to, or uploaded from, a floppy disk in the MAT computer.
Remote Maintenance
Access to the NEAX 2000 IPS, for the purpose of system diagnosis, status reporting, and database
reconfiguration, can be performed from remote locations (e.g., Maintenance Centers, Technical Assistance
Service Centers, etc.). By taking advantage of the built-in modem on the NEAX 2000 IPS CPU, the following
maintenance administration functions can be accomplished by a remotely located MAT via a modem over a
central office network or a tie line network.
• System Data Correction/Upload/Download
• MP/FP Software Upgrade
• Control of Battery Disconnection
• Display of Line/Trunk Connections
• Detection of open or short circuit in the line cables for both analog and D
term
telephones
• Fault Message Display