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Rev.1 - YML658 www.netcomm.com.au
AM5698 Roadster V.92 User Guide Page 23
Troubleshooting
Testing Your Modem
Windows XP
1. To test and verify that the modem is working properly, please go to Start / Settings /
Control Panel.
2. If "Category view" is selected (by default) select "Switch to Classic View".
3. Double click on the "Phone and Modem options" icon.
4. Select the "Modem" tab and select your new modem. Click on the "Properties"
button.
5. Select the "Diagnostics" tab and click on the "Query Modem" button.
6. If your modem is responding to AT commands and functioning correctly, it means
that your modem is working properly. Click "OK" to end this procedure. If any error
is reported during this procedure please restart your PC and repeat the test
procedure.
Windows 98/ME
1. Please go to Start / Settings / Control Panel and double-click on the "Modems"
icon.
2. To test the modem by clicking on the "Diagnostics" tab. Then select the COM Port
where Topic Modem is setting and click on the "More Info…" button to start the
test.
3. If your modem is responding to AT commands and functioning correctly, it means
that your modem is working properly. Click "OK" to end this procedure. If any error
is reported during this procedure please restart your PC and repeat the test
procedure.
Windows 2000
1. Please go to Start / Settings / Control Panel and double-click on the "Phone and
Modem Options" icon.
2. Click "Modems" tab, select "Roadster V.92 Modem" and click on the "Properties"
button.
3. Click "Diagnostics" tab and then click on the "Query Modem" button.
4. If your modem is responding to AT commands and functioning correctly, it means
that your modem is working properly. Click "OK". If any error is reported during
this procedure please restart your PC and repeat the test procedure.