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CM500 High Speed Cable Modem
The Cable Information screen displays the following:
• Hardware V
ersion. The version of the cable modem model.
• Firmware Version.
The version of the cable modem firmware.
• Cable Modem Serial Number.
The serial number of the cable modem.
• CM Certificate.
The status of the cable modem certificate. If Not installed displays as
the status, contact your cable Internet provider.
• CM MAC.
The MAC address of the cable modem.
For information about using the Reboot button, see Reboot the Cable Modem on page 18.
For information about using the Factory reset button, see Reset the Cable Modem to
Factory Default Settings on page 19.
View and Clear Event Logs
Event logs capture important cable modem events.
To view and clear the event logs:
1. Launch a web browser from a computer that is attached over an Ethernet cable to the
cable modem or from a computer that is connected to a WiFi router that is attached over an
Ethernet cable t
o the cable modem.
2. T
ype http://192.168.100.1.
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED > Administration > Event Log.