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Troubleshooting
Configure WEP Encryption
Follow these steps to configure WEP encryption.
1. From the Windows desktop, follow the instructions provided in Configuring your WG602
54 Mbps Wireless Access Point on page 7 to go to the Security window.
2. Authentication type may be set as Open System or Shared Key without affecting
encryption. Use Shared Key for added security.
3. Set the keys as you choose after reading Security Configuration on page 17. Other wireless
devices in your network must have compatible encryption configurations.
4. Click Apply for these changes to take effect.
Restrict Wireless Activity by MAC Address
Each device on ethernet and wireless LAN networks has a media access control (MAC) address,
which is a unique 48-bit number assigned to each device by the manufacturer.
A highly secure way of protecting unauthorized access to your wireless network is to restrict
access to only those devices whose MAC addresses you specify. To do so, you must configure
your wireless access point to recognize and accept communications from the MAC address of
only authorized wireless devices.
To check the MAC addresses of devices currently on your wireless network, go to the Access
Point information screen on page 8.
Follow these steps to restrict access to your WG602:
1. From the Windows desktop, follow the instructions given in Configuring your WG602 54
Mbps Wireless Access Point on page 7 to go to the Access Control screen.
2. Set the MAC addresses of the devices you wish to block or allow, then click Add.
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Problem Cause Solution
I cannot
configure the
WG602 using
the Web Browser.
There is a possible
system problem or
you did not
specify the right
IP address or
access point name.
• Remove and then reconnect the power to the
WG602 Wireless Access Point.
• Make sure your computer and the WG602 Access
Point are in the same subnet if you don’t know
the IP address of the WG602.
• Make sure you have cleared the Web Browser’s
cache and enter the correct IP address or access
point name.
• Push the Restore to Default button on the back of
the WG602 to restore default settings.
I cannot
configure the
WG602 using
the Web Browser.
A DHCP server
is not accessible
by the access
point.
• The WG602 defaults to the IP address of
192.168.0.227 with a subnet mask of
255.255.255.0. Configure the IP address of your
PC to be within the same IP subnet (for example:
192.168.0.x).
No lights are lit on
the access point.
The access point
has no power.
• It takes a few seconds for the power light to be lit.
Wait a minute and check the power light status
on the access point.
• Make sure the power cord is properly connected
to the access point.
• Make sure the power adapter is properly
connected to a functioning power outlet. If in a
power strip, make sure it is powered on.
• Use the NETGEAR power adapter that was
supplied with your access point.