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F12
Technical Notes and Index
No sound when shutter is
released.
• Off is selected for Sound settings>Shutter
sound in the setup menu. No sound is
produced with some shooting modes and
settings, even when On is selected.
• The speaker is blocked. Do not cover the
speaker.
99, E78
5, 28
AF-assist illuminator does not
light up.
Off is selected for AF assist in the setup menu.
AF-assist illuminator may not light depending on
the position of the focus area or the current scene
mode, even when Auto is selected.
98, E77
Images appear smeared. Lens is dirty. Clean lens. F6
Colors are unnatural. White balance does not match light source. 44, 63, E34
Randomly spaced bright
pixels (“noise”) appear in
image.
Shutter speed is too slow or ISO sensitivity is high
as the subject is dark. Noise can be reduced by:
• Using flash.
• Specifying a lower ISO sensitivity setting.
53
63, E39
Randomly spaced bright
pixels (“noise”) appear in
movies.
When recording movies in dim lighting, the image
may become somewhat “grainy” in appearance.
This occurs when the ISO sensitivity increases, and it
does not indicate a malfunction.
–
Images are too dark
(underexposed).
• The flash mode is set to W (Off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• Subject is backlit. Select Backlighting scene
mode or set the flash mode setting to X (Fill
flash).
54
28
53
59
63, E39
45, 54
Images are too bright
(overexposed).
Adjust exposure compensation. 59
Problem Cause/Solution
A